Untitled Document

TERMS AND CONDITIONS

BOOKING
We regret that we cannot guarantee to hold any dates until the deposit cheque (£150.00 per week) and booking form is received. The full balance is due 10 weeks prior to departure. If the booking is less than 10 weeks before departure the full payment is payable at the time of booking, along with the security deposit. Please, therefore, make sure the property is confirmed before making any travel arrangements.

ARRIVAL/DEPARTURE
Unless otherwise agreed and advised to you in writing the villa will not be available until after 4.00pm local time. The property must be vacated by 11.00am on the day of departure. Vacating after 11.00am may incur charges equivalent to one day’s accommodation cost.

PAYMENT AND CANCELLATIONS
Please forward the deposit payment with your booking form to secure the rental period required. In the event of cancellation, we will gladly refund to you, subject to the property being re-let, the equivalent sum payable by the replacement guests.
In the event of our property being unavailable for any reason we will find alternative comparable accommodation in the same community. However, if we are also unable to secure an alternative property your money will be refunded in full with our sincerest apologies.

SECURITY BOND
When making the final payment we also require a security deposit of £200 to cover any large breakages, damage to the property, or evidence of smoking within the villa. This is fully refundable after a satisfactory status report has been received from our management company after your departure, usually within 2 weeks. In the event of any damage to the property which is assessed to be in excess of the £200.00, caused by yourselves, we will look to you for full reimbursement of the outstanding amount. The party leader agrees to accept full liability for all loss/or damage caused by any member of their party, during the occupation of the villa and confirms that the full cost of repair or replacement will be met. The person that completes the booking form must be over age 21 and staying at the villa with the other persons shown on booking form.

KEYS & DIRECTIONS
Keys will be available at the villa’s address in a secure lock box, from 4.00pm on the day of arrival. Security codes for the lock box and entry gate code into Tower Lake Community will be given to you two weeks before departure. On the day of departure, the keys must be returned to the secure lock box. Directions from the airport to the villa will be sent to you two weeks before departure.

FORCE MAJEURE
In the event of any of the following problems arising neither we, our staff nor our management team will be held liable for loss or delay occasioned by: Strikes, Riots, Political Unrest, Hostilities, War or Threat of War, Terrorist Activity, Industrial Disputes, Fire, Flood, Technical Weather problems to Transport, Aircraft Grounding, Closure of Airports or Ports, Weather conditions or any other event beyond our control.

PERSONAL INJURY
As the owners we regret we cannot accept liability for injury, theft or damage to belongings, or yourselves, howsoever caused during your stay in our villa. It is your responsibility to ensure the home is secured at all times during your stay, and that all doors and windows to the property are locked when away from the villa.

TELEPHONE
At our villa there is a telephone, we have provided for your convenience FREE CALLS WORLD WIDE.

SWIMMING POOL
The property has a swimming pool and the owners, agents and management company do not accept liability for injury or death, howsoever caused, as a result of the use of the pool. Guests are specifically asked to supervise children at all times. No diving into the pool, guests must also exercise care on wet surfaces.

POOL HEATING
The gas heater is an electrical/mechanical device, as with any mechanical device it can be subject to electrical/mechanical failure. In such an event, every effort will be made to repair the heater. If the guest has paid for pool heat, then we shall refund only the days you are without pool heat. We cannot refund for anything that has not been paid for. Pool heating is also subject to weather conditions, the colder the weather the longer the heater will take to warm up the pool each day. If guests request pool heat to be turned on after their arrival they must be aware that it will take time for the pool to heat up, but payment is required from commencement. The blanket should be used to cover the pool when not in use, especially at night to help to retain the heat. Guests are not permitted to touch the pool heater controls, any sign of tampering will result in the pool heat being turned off and you will forfeit your payment. Any problems will pool heating should be reported to the management company immediately.

HOLIDAY INSURANCE
We strongly advise that you take out appropriate travel/holiday insurance for the period of your stay.

SUB-LETTING & OTHER FACTORS
The accommodation cannot be sub-let, shared or assigned. Only the persons shown on the booking form are permitted to stay in the property (This is a requirement of Florida State Law). The legal maximum occupancy of the villa is 10 persons including infants – if exceeded this will result in termination of rental agreement without refund of monies. No pets are permitted.

JURISDICTION
Signature of the booking form constitutes acceptance of a contract on these terms subject to English Law and the exclusive jurisdiction of the English Courts.

SMOKING
In fairness to all our guests we have a strictly no smoking policy within the villa. If guests are found to have smoked inside the security deposit cheque will be forfeited.

	2008	2009
January	£400	£395
February	£400	£395
March	£400	£425
April	£450	£475
May	£450	£475
June	£450	£475
July	£500	£525
August	£500	£525
September	£450	£395
October	£450	£475
November	£400	£425
December	£400	£425